If caller refuses to give any of below information, you can return with very general information.

NO specific time OR service provider info. (For example, like we are very full that day, a few appointment left etc)

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After booking the service(s), looking at the screen and say the date and time you booked the service on. 

General Question:

Hours of operation: We are open by appointment ONLY. Everyday is different. Depends on Therapists’s schedule and appointment already on the book.